A Framework for Characterizing Knowledge Management Methods, Practices, and Technologies
نویسندگان
چکیده
Knowledge management is not one single discipline. Rather, it an integration of numerous endeavors and fields of study. This paper provides a framework for characterizing the various tools (methods, practices and technologies) available to knowledge management practitioners. It provides a high-level overview of a number of key terms and concepts, describes the framework, provides examples of how to use it, and explores a variety of potential application areas.
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